What we store in your browser
| Name | Type | Purpose | Duration |
|---|---|---|---|
| voltiq_cart_id | Local storage | Remembers your bag | Until checkout or you clear your browser data |
| voltiq_local_cart | Local storage | Keeps your bag if our servers are briefly unavailable | Until you clear your browser data |
| voltiq_wish | Local storage | Pieces you saved to your wishlist | Until you remove them or clear your browser data |
| voltiq_recent | Local storage | Pieces you viewed recently, shown on product pages | Until you clear your browser data |
| vq_lang, vq_country, vq_country_geo | Local storage | Your language and the country used for prices and delivery | Until you clear your browser data |
| vq_welcome | Local and session storage | Remembers whether you saw, declined or claimed the first-order discount, so it is not shown again | 30 days, or until you clear your browser data |
| vq_recovery_saved | Local storage | Remembers that you asked us to email you a link to your bag | Until you clear your browser data |
| vq_last_order | Local storage | Shows your order confirmation again if you reload the thank-you page | 30 days |
| vq_useful | Local storage | Reviews you marked as useful, so you vote only once | Until you clear your browser data |
| vq_vid | Local storage | A random number that keeps prices consistent while we test them | Until you clear your browser data |
| vq_ptid | Local storage | The signed visitor ID for an active price test, keeping its assigned price consistent | Until you clear your browser data |
| vq_attr_*, and cookies starting with vq_ (for example vq_utm_source) | Local storage and first-party cookies | The advert or link that brought you to us, sent with your order to measure our marketing | 30 to 90 days |
| voltiq_proof, vq_ptx, vq_country_visit | Session storage | Show the recent-purchase notice at most once per visit; keep prices and the country consistent during the visit | Until you close the tab |
This information stays in your browser. It is not used to follow you on other websites and is not shared with anyone, except the advert or link that brought you to us, which travels with your order.
Advertising and analytics
If we use advertising or analytics services to measure which of our ads bring visitors and orders, they are listed below. They receive the pages you view, the pieces you add to your bag and your orders (product, quantity, value and order number), plus your IP address and browser details.
No advertising or analytics service is active at the moment.
Third-party content
Our fonts are hosted on our own servers. Payment takes place on our payment partner's secure page, which has its own cookie policy.
How to control storage
You can delete cookies and stored items at any time from your browser settings, or block them with your browser's tracking protection (usually under "Privacy" or "Site data"). If you do, your bag, your wishlist and the pieces you viewed recently are cleared.
Changes
If we add or remove an advertising or analytics service, or change what we store, we update this page.